SilomPOS Starter+ Package: A Flexible Solution for Quick-Service and Table-Service Restaurants
The SilomPOS Starter+ package is an ideal choice for restaurants that need a combination of quick-service (counter ordering) and table-service operations. It provides essential features to manage orders, inventory, customer interactions, and basic reporting, making it perfect for cafes, bakeries, small restaurants, and food stalls.
What SilomPOS Starter+ Can Do:
Quick-Service Operations:
Fast Order Entry: Use your iPad or Android tablet to quickly record orders and process payments.
Multiple Payment Methods: Accept cash, PromptPay, and KBank QR code payments for seamless transactions.
Print Receipts: Generate professional receipts with customizable layouts, including your logo and business information.
Table-Service Operations:
Open Table Functionality: Create open tabs for customers, allowing them to order multiple items throughout their meal and pay at the end.
Manual Order Entry: Take orders directly at tables using your POS device and assign them to specific tables for accurate billing.
Print Bills: Generate and print separate bills for each table.
Inventory Management:
Track Stock Levels: Monitor your inventory in real time and set low-stock alerts to prevent running out of popular items.
Manage Ingredients (Optional): For recipe-based businesses, the Starter+ package allows you to create Bills of Materials (BOMs), helping you track ingredients used in each dish and automatically deduct them from your inventory when sold.
Customer Management (Silom CRM Lite):
Collect Customer Data: Capture basic information like names, phone numbers, and email addresses to build a customer database.
Basic Loyalty Program: Implement a simple points-based loyalty program to reward repeat customers and encourage loyalty.
Reporting:
Sales Tracking: Monitor sales performance, analyze trends, and generate reports to gain insights into your business.
Inventory Reports: Track stock levels, inventory movement, and low stock alerts to optimize purchasing.
Basic Customer Reports: View customer spending patterns and loyalty program participation.
Detailed Setup:
1. Hardware:
iPad or Android Tablet: SilomPOS Starter+ is compatible with iPad (running iOS 13 or later) and Android tablets. We recommend using a newer model for optimal performance.
Printer:
Recommended: For a streamlined solution, consider an all-in-one printer like the Star mPOP. It combines a thermal receipt printer, a cash drawer connection, and optional barcode scanning capabilities in one compact device.
Other Compatible Printers: SilomPOS supports various Epson and Star printers with LAN, Bluetooth, or Lightning (iPad only) connectivity. Check the SilomPOS website or contact their sales team for compatibility details.
Cash Drawer (Optional): If you choose a printer without a built-in cash drawer, you can purchase a separate compatible cash drawer. It typically connects to the printer using an RJ11 cable.
Barcode Scanner (Optional): A Bluetooth barcode scanner can significantly speed up order entry, especially for businesses with a large inventory.
2. Software:
SilomPOS App: Download the SilomPOS app from the App Store (iOS) or the Google Play Store (Android). It’s the core POS app for managing orders, payments, and inventory.
Silom Dashboard App (Optional): This mobile app (available for both iOS and Android) allows you to monitor sales data and inventory remotely from your smartphone.
SilomPOS Web Dashboard: Access a web-based dashboard (dashboard.silompos.com) from your computer to manage product information, generate detailed reports, configure settings, and oversee your business operations.
3. Setup:
Create a SilomPOS Account: Download the SilomPOS app or visit the web dashboard and create your account.
Configure Store Details: Enter your store name, address, contact details, and other necessary information.
Add Products: Create a catalog of your menu items or products, including descriptions, prices, categories, and stock quantities.
Connect Hardware: Connect your printer and cash drawer (if applicable) according to the instructions provided by SilomPOS.
Enable Open Tab: (If you want to offer open tab functionality)
Go to Settings: Access the Settings menu in the SilomPOS app.
Enable Open Tab: Find the “Open Tab” feature and enable it.
Set Up KBank QR Code Payments:
Contact KBank: Apply for a KBank merchant account and their QR code payment service.
Integrate with SilomPOS: Once approved, connect your KBank account to SilomPOS and generate QR codes for your business.
Train Staff: Train your staff to use the SilomPOS system efficiently, including processing sales, managing tables, using the open tab feature, and accepting QR code payments.
Accepting Delivery Orders:
Manual Entry: While direct integration with delivery platforms is not yet available with the Starter+ package, you can manually enter delivery orders into SilomPOS. This allows you to track inventory and sales accurately.
Automating Delivery Orders: SilomPOS is working to automate the process of receiving and managing delivery orders from popular platforms like Grab, Line Man, and FoodPanda. This feature will be available in the future.
Enhancing Your Restaurant’s Aesthetics with SilomPOS:
Branding: Customize receipts and digital displays with your restaurant’s logo and brand colors for a more professional look.
Clean Setup: Choose a compact and sleek POS setup with an iPad or modern Android tablet.
Kiosk Integration: SilomPOS offers kiosk solutions that can enhance the aesthetics of your restaurant. Consider using a kiosk for self-ordering or displaying menus and promotions.
What Restaurant Owners Should Prepare:
Store Details: Gather your store name, address, phone number, and tax information.
Menu Information: Create a detailed list of your menu items, including names, descriptions, prices, and categories.
Staff Information: Collect information about your staff, including names, email addresses, and phone numbers.
Hardware: Choose your desired POS hardware (iPad or Android tablet, printer, cash drawer, etc.). If you plan to use an existing printer, confirm its compatibility with SilomPOS and have its serial number ready for registration (if required).
Payment Methods: Decide which payment methods you will accept and gather the necessary information for setup.
Conclusion:
The SilomPOS Starter+ package provides a versatile and cost-effective solution for restaurants that need to manage both quick-service and table-service operations. By embracing SilomPOS, you gain a reliable POS system, streamline operations, enhance customer experience, and gather valuable business insights to make informed decisions for your restaurant’s success.
